PRIVACY POLICY

At Luminary Science we respect your privacy, and are committed to keeping all your personal data secure.

This privacy notice explains why and how we collect and process your personal data. It relates to personal data you share directly with us, data shared by others on your behalf, through publicly held information, industry forums or subscription databases. Where a third party has shared your information with us, we trust that they have informed you about the use of your data.

Why we collect and store your personal data

We collect, process and store personal data in relation to individuals, data subjects associated with businesses we work with, for our service suppliers, along with our industry contacts and individuals from other organisations.

Luminary Science collects and stores personal data for a number of reasons, such as:

To understand your needs and how they may be met
To manage our relationship with you
To verify identification where required
To communicate with you by post, email or phone
To maintain client and administration records
To process financial transactions such as invoicing and payment processing
To prevent and detect crime, fraud or corruption
To meet legal, regulatory and ethical responsibilities

We are committed to ensuring that the information we collect, use and store, is appropriate, is not excessive, is accurate and up to date, is not retained for longer than required and does not constitute an invasion of your privacy.

What data and information do we hold

Luminary Science collects and processes a range of information about you. Typically, we may hold:

Names, addresses, personal and business contact details
Tax status and VAT registration details
Banking information to facilitate financial transactions between us
Details of contact we have had with you in relation to the provision of, or the proposed provision of, our services
Details of any services you have received from us
Our correspondence and communications with you
Information from research, surveys, and marketing activities
Information we receive from other sources, such as publicly available information, information provided by your employer or by our clients on your behalf

Who we share your information with

We will not share your personal information with any other organisations for use by them in any way unless we have your permission or are required by law to do so.

How long do we keep your data

We will retain your personal data for as long as necessary to fulfil the purposes for which it is collected.

Cookies and Other Tracking Technologies

We use traffic log cookies on this web site. They are totally anonymous and are used purely to analyse how users navigate around our site. We use this information to improve our website in order to tailor it to customer needs.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Your rights, complaints and how to contact us

You have the right to access your personal data and ask for it to be rectified or deleted at any later time.

If you have questions or concerns relating to the handling of your personal data, please get in touch with us by the below method:

Email info@luminaryscience.co.uk

If you are in the EU, you also have the right to raise a privacy concern with the Data Protection Authority established in the relevant EU country.

Changes to this policy

Any changes we make to this Policy in the future will be posted on this page of the Website.